Privacy Policy

The website currently collects or stores information such as:

• Name, email address, and phone number.
• Account details, email verification status, and order history.
• Cart items, ordered products, quantities, prices, totals, payment method, and payment status.
• Customer name, email, and phone snapshot at the time an order is placed.
• Delivery area, delivery city or area text, delivery address/details, delivery notes, delivery price, and pickup/receive-point agreement status when provided during checkout.
• Session information, IP address, and user-agent for login, security, and rate limiting.
• Theme and language preference stored in your browser.

The website does not currently collect online card payment details or customer-uploaded images.

Delivery information is collected only as needed to prepare, confirm, and deliver or arrange pickup/receive-point orders.

We use information to create and manage accounts, process orders, calculate delivery fees, contact customers about orders, arrange delivery or pickup/receive-point coordination, show order history, protect the website, prevent abuse, and maintain store operations.

The website may send account-related emails such as verification or password reset emails.

The store may also send order-related messages.

Marketing messages should only be sent where the customer has agreed or where the store has a valid permission basis.

The website uses essential session/authentication data to keep users signed in and protect accounts.

It may also store theme and language preferences in the browser.

Security and rate-limiting systems may process IP addresses and request activity.

The website does not currently use Google Analytics, Meta Pixel, TikTok Pixel, or advertising tracking pixels.

The website may use third-party services for hosting, database storage, image storage, email delivery, and rate limiting/security storage.

These may include Render, Neon or another PostgreSQL provider, Cloudinary, Upstash Redis, Brevo or another SMTP email provider, and domain/DNS providers.

To ask about privacy or request help with your account, contact us by WhatsApp at +970000000000, by phone at +970000000000, or by email at support@example.com.